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Submit Orders with Existing Designs

This guide explains how to look up Design IDs in your Turbine client portal

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Written by Admin
Updated over 2 months ago

Step 1: Log in to Your Client Portal

  1. Navigate to your Turbine portal URL

  2. Enter your email and password

  3. Click Log In


Step 2: Navigate to the Designs Page

  1. After logging in, look at the left sidebar menu

  2. Click on Designs

This will display all designs associated with your account.


Step 3: Locate Your Design

The Designs page displays a table with all your uploaded designs.

Browse the List

Scroll through the table to find your design. Each row shows:

  • ID - The numeric Design ID you'll need

  • Order - Associated order (if any)

  • Purchase Order - PO number reference

  • File Name - The original artwork file name

  • Decoration Location - Where the design prints (Front, Back, etc.)

  • Dimensions - Width x Height of the design

  • Preview - Click to view a thumbnail

Search for a Specific Design

Use the search filters at the top of the page to narrow down results:

Filter

Description

Example

ID

Search by exact Design ID

12345

File Name

Search by artwork filename

logo.png

Purchase Order

Search by PO number

PO-2024-001

Unique ID

Search by your custom reference ID

LOGO-FRONT-V2

Decoration Location

Filter by print location

Front, Back, Left Sleeve

  1. Enter your search criteria in the appropriate field(s)

  2. Click the Search button

  3. Results will filter to show matching designs


Step 4: Copy the Design ID

Once you've found your design:

  1. Look at the ID column (first column in the table)

  2. The number displayed is your Design ID

  3. Click on the ID to view full design details, or simply note the number

Example: If the ID column shows 12345, your Design ID is 12345


Step 5: View Design Details (Optional)

To see complete information about a design:

  1. Click on the Design ID number in the table

  2. The Design Detail page shows:

    • General Info: ID, Unique ID, Account, File Name

    • Decoration Settings: Location, X/Y Offsets

    • Artwork Files: Preview images and file links

    • Processing Info: Dimensions, color settings


Using Your Design ID

In the API

When creating orders via the API, reference your design using the design_id field:

{
"type": "order",
"purchase_order": "PO-12345",
"ship_to": {
"first_name": "John",
"last_name": "Doe",
"address": "123 Main St",
"city": "Los Angeles",
"state": "CA",
"zip_code": "90001",
"country": "US",
"email": "[email protected]"
},
"items": [
{
"sku": "2000_WHITE_L",
"quantity": 10,
"designs": [
{
"design_id": 12345
}
]
}
]
}

In CSV Imports

When importing orders via CSV, include the Design ID in the Print Location column(s) for each design on the item (up to 6 are currently supported via CSV):

sku

quantity

Print Location 1 Design ID

SHIRT-BLK-M

1

12345

SHIRT-BLK-L

2

12345


Tips

  • Bookmark frequently used designs - Note the Design IDs for your most common artwork

  • Search by filename - If you remember the original file name, search for it

  • Check the preview - Click the preview icon to visually confirm you have the right design


Need Help?

If you can't find a specific design or need assistance, contact your account representative or reach out to our support team.

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