# 240 Tech Help Center

> Help center for 240TECH

## Turbine

- [Downloads](https://support.240tech.com/en/articles/10525005-downloads.md): Downloads for Turbine
- [API](https://support.240tech.com/en/articles/10535871-api.md)
- [Glossary](https://support.240tech.com/en/articles/10542418-glossary.md): A list of all print on demand terms used in Turbine with definitions
- [Workflow States](https://support.240tech.com/en/articles/11643493-workflow-states.md): A list of workflow states for Orders, Items and Jobs to understand the steps required for production
- [Turbine Standard](https://support.240tech.com/en/articles/11173251-turbine-standard.md): This guide includes each step required to setup and run Turbine Standard.
- [Turbine Pro](https://support.240tech.com/en/articles/11173308-turbine-pro.md): This guides includes each step required to setup and run Turbine Pro
- [System Status](https://support.240tech.com/en/articles/11739409-system-status.md): Turbine system status links and 3rd party service statuses
- [v1.8.9](https://support.240tech.com/en/articles/16900055-v1-8-9.md): Turbine Release Notes - 9/10/2026
- [v1.8.8](https://support.240tech.com/en/articles/16294819-v1-8-8.md): Turbine Release Notes - 8/10/2026
- [v1.8.7](https://support.240tech.com/en/articles/15897832-v1-8-7.md): Turbine Release Notes - 7/10/2026
- [Import Orders via CSV](https://support.240tech.com/en/articles/12461012-import-orders-via-csv.md): Use the client portal to upload a CSV containing many orders
- [Submit Orders with Existing Designs](https://support.240tech.com/en/articles/13433397-submit-orders-with-existing-designs.md): This guide explains how to look up Design IDs in your Turbine client portal
- [Create A Seller Account in Turbine](https://support.240tech.com/en/articles/13605665-create-a-seller-account-in-turbine.md): Steps to sign-up and create an account in Turbine
- [Configure Seller Account in Turbine](https://support.240tech.com/en/articles/13605894-configure-seller-account-in-turbine.md): How to configure your account for approval in Turbine
- [Connect OrderDesk to 240 Express](https://support.240tech.com/en/articles/13613914-connect-orderdesk-to-240-express.md): How to connect OrderDesk to 240 Express integration
- [Payment Failure / Retry Payment in Turbine](https://support.240tech.com/en/articles/13613950-payment-failure-retry-payment-in-turbine.md): How to retry payment in Turbine when you receive a failed payment
- [Submit OrderDesk Order to 240 Express](https://support.240tech.com/en/articles/13614146-submit-orderdesk-order-to-240-express.md): How to check the status of an order in OrderDesk and submit to 240 Express
- [Create a Custom Order in Turbine](https://support.240tech.com/en/articles/13688786-create-a-custom-order-in-turbine.md): How to use Turbine's Create Order step by step process to create a draft order, add items, then confirm and submit to production
- [Import Designs via CSV](https://support.240tech.com/en/articles/13929705-import-designs-via-csv.md): How to import designs via CSV as a Client user
- [Creating and Importing a Pricing Matrix and Applying Matrices to Quotes](https://support.240tech.com/en/articles/10715443-creating-and-importing-a-pricing-matrix-and-applying-matrices-to-quotes.md): Build a pricing matrix and applying it to Quotes
- [Create a Quote with Neck Tag Records](https://support.240tech.com/en/articles/13134616-create-a-quote-with-neck-tag-records.md): Guide on how to create a quote with a pre-existing neck tag record attached to the product
- [Pick Jobs](https://support.240tech.com/en/articles/10614110-pick-jobs.md)
- [Configure Brother Printer App](https://support.240tech.com/en/articles/10614115-configure-brother-printer-app.md)
- [Configure OvalJet Printer App](https://support.240tech.com/en/articles/10614117-configure-ovaljet-printer-app.md)
- [Quality Control Jobs](https://support.240tech.com/en/articles/10614120-quality-control-jobs.md)
- [Print Custom Tags](https://support.240tech.com/en/articles/10614121-print-custom-tags.md)
- [Match / Rack Jobs](https://support.240tech.com/en/articles/10614129-match-rack-jobs.md): How to use the mobile app to rack a multi-job order to a match bin
- [Collect Order from Match Bin\(s\)](https://support.240tech.com/en/articles/10614137-collect-order-from-match-bin-s.md): How to use the mobile app to collect an order
- [Ship an Order](https://support.240tech.com/en/articles/10614141-ship-an-order.md)
- [Setup Turbine Shipper App](https://support.240tech.com/en/articles/10614194-setup-turbine-shipper-app.md)
- [Setup Turbine Wasatch Cutter App](https://support.240tech.com/en/articles/10614195-setup-turbine-wasatch-cutter-app.md)
- [Package Order](https://support.240tech.com/en/articles/10614210-package-order.md)
- [Setup Turbine Wasatch Printer App](https://support.240tech.com/en/articles/10614216-setup-turbine-wasatch-printer-app.md)
- [DTF Receive Inventory Direct to Job to Production Bin](https://support.240tech.com/en/articles/10614221-dtf-receive-inventory-direct-to-job-to-production-bin.md)
- [DTF Production with Inventory Label and Production Bins](https://support.240tech.com/en/articles/10614222-dtf-production-with-inventory-label-and-production-bins.md)
- [Batch SKU Batch for Sublimation](https://support.240tech.com/en/articles/10614224-batch-sku-batch-for-sublimation.md)
- [How to run Transfer Gang routed order](https://support.240tech.com/en/articles/10539846-how-to-run-transfer-gang-routed-order.md)
- [Bulk Order Workflow Overview](https://support.240tech.com/en/articles/11366641-bulk-order-workflow-overview.md): The basics of how Turbine determines if an order is a bulk order and other important principles
- [Producing and Shipping Bulk Orders](https://support.240tech.com/en/articles/11380076-producing-and-shipping-bulk-orders.md): How to use the production and shipping screens to produce and ship bulk orders and order stock labels
- [Mobile - Check Job Status](https://support.240tech.com/en/articles/13179837-mobile-check-job-status.md): Scan a label barcode and view the job and order job statuses
- [Check Order Preflight](https://support.240tech.com/en/articles/10535858-check-order-preflight.md)
- [Create a Pick Batch](https://support.240tech.com/en/articles/10535849-create-a-pick-batch.md)
- [Update Order Priority](https://support.240tech.com/en/articles/10543132-update-order-priority.md): How to update order priority - Update Order to Rush or Override
- [Update Item and Job SKU Or Decoration Type](https://support.240tech.com/en/articles/10546772-update-item-and-job-sku-or-decoration-type.md): How to change the SKU or Decoration Type for an Item or Job. Updating an Item's SKU or Decoration Type updates all of the Item's Jobs as well.
- [Preflight Issues](https://support.240tech.com/en/articles/10595144-preflight-issues.md): A list of preflight issues and what they mean with potential solutions
- [Edit Item SKU](https://support.240tech.com/en/articles/10614178-edit-item-sku.md)
- [Create Stock Labels](https://support.240tech.com/en/articles/10614197-create-stock-labels.md)
- [Reset Stock Label](https://support.240tech.com/en/articles/10614204-reset-stock-label.md)
- [Add an Employee](https://support.240tech.com/en/articles/10614260-add-an-employee.md)
- [View Job Print Recipe](https://support.240tech.com/en/articles/10614263-view-job-print-recipe.md)
- [Create a Print Batch](https://support.240tech.com/en/articles/10614252-create-a-print-batch.md)
- [Create a Pick Batch with Stock Labels](https://support.240tech.com/en/articles/12825147-create-a-pick-batch-with-stock-labels.md): How to create a pick batch that has stock labels for application while picking
- [Outsourced Vendor Batch Export](https://support.240tech.com/en/articles/15198082-outsourced-vendor-batch-export.md): How to create a vendor batch, export its data via CSV and QC the resulting orders
- [Outsourced to Receive Vendor Batch](https://support.240tech.com/en/articles/15558516-outsourced-to-receive-vendor-batch.md): How to process vendor jobs through a Vendor Batch, export the vendor data, and then receive and print jobs labels for the batch jobs to QC and Ship through Turbine
- [Outsourced to Drop-Ship Vendor Batch](https://support.240tech.com/en/articles/15558610-outsourced-to-drop-ship-vendor-batch.md): How to batch and export a vendor job and then marked the order as shipped
- [Outsourced DTF Received with Purchase Order to Shipped](https://support.240tech.com/en/articles/15571016-outsourced-dtf-received-with-purchase-order-to-shipped.md): How to order outsourced DTF, receive, press, package and ship
- [Release Inventoried Jobs to Pick Batch with Stock Labels](https://support.240tech.com/en/articles/15571484-release-inventoried-jobs-to-pick-batch-with-stock-labels.md): How to create a pick batch of jobs, print stock labels on-demand, and pick the batch to press, embroidery, quality check and ship
- [DTF Create Pick Batch to Create Print Batch to Order Transfers from Cedar Park](https://support.240tech.com/en/articles/15809566-dtf-create-pick-batch-to-create-print-batch-to-order-transfers-from-cedar-park.md): How to create a pick batch with automated print batch creation and order from Cedar Park / TransferGang
- [Color Type](https://support.240tech.com/en/articles/10593264-color-type.md): Design color types and what each denotes
- [Upload Design Artwork](https://support.240tech.com/en/articles/10614226-upload-design-artwork.md)
- [Process TransferGang Artwork](https://support.240tech.com/en/articles/10614249-process-transfergang-artwork.md)
- [Setup Turbine Labeler App](https://support.240tech.com/en/articles/10614146-setup-turbine-labeler-app.md)
- [Create SKUs with Bulk Import](https://support.240tech.com/en/articles/10614150-create-skus-with-bulk-import.md): How to use the SKU CSV file to import and update SKU data
- [Assign SKU to Inventory Bin](https://support.240tech.com/en/articles/10614153-assign-sku-to-inventory-bin.md)
- [Assign SKU to Inventory Bin to Release Job](https://support.240tech.com/en/articles/10614160-assign-sku-to-inventory-bin-to-release-job.md)
- [Print Stock Labels](https://support.240tech.com/en/articles/10614163-print-stock-labels.md)
- [Create Inventory Bin](https://support.240tech.com/en/articles/10614169-create-inventory-bin.md)
- [Spot Check / Cycle Count Inventory Bins](https://support.240tech.com/en/articles/10614212-spot-check-cycle-count-inventory-bins.md)
- [Create and Receive Purchase Order](https://support.240tech.com/en/articles/10614282-create-and-receive-purchase-order.md)
- [Sourcing, Picking, and Receiving Bulk Orders](https://support.240tech.com/en/articles/11379664-sourcing-picking-and-receiving-bulk-orders.md): How to easily source, receive, and pick items for bulk orders
- [Completing Purchase Orders with Shortages / Errors](https://support.240tech.com/en/articles/11571100-completing-purchase-orders-with-shortages-errors.md): How to force complete POs with shortages or errors
- [Creating and Submitting API Purchase Orders](https://support.240tech.com/en/articles/12001983-creating-and-submitting-api-purchase-orders.md): How to create and submit API purchase orders to integrated garment providers
- [Replenish Inventory From Stock](https://support.240tech.com/en/articles/12013433-replenish-inventory-from-stock.md): Step by step guide on how to replenish stock to inventory bins
- [Add Stock to Inventory](https://support.240tech.com/en/articles/12014946-add-stock-to-inventory.md): How to use the Turbine mobile application to add stock to inventory
- [NJIT Minimum Management](https://support.240tech.com/en/articles/13611280-njit-minimum-management.md): How to set up stock minimums and review using the mill report
- [Review Turbine Customer Service Reports](https://support.240tech.com/en/articles/16240391-review-turbine-customer-service-reports.md): How to access and review the Turbine Customer Service Overview with historical account data on SLA, inventory ordering, order service and tasks
- [Add Fail Reason](https://support.240tech.com/en/articles/10614182-add-fail-reason.md)
- [Create User](https://support.240tech.com/en/articles/10614265-create-user.md): Create a user name and password with role and departmental access
- [Update SKU Print Recipe](https://support.240tech.com/en/articles/10614270-update-sku-print-recipe.md)
- [Create Print Recipe](https://support.240tech.com/en/articles/10614272-create-print-recipe.md)
- [Create Print Profile](https://support.240tech.com/en/articles/10614273-create-print-profile.md)
- [Create Print Preset](https://support.240tech.com/en/articles/10614275-create-print-preset.md)
- [Guide to Location Admin Preferences](https://support.240tech.com/en/articles/10722456-guide-to-location-admin-preferences.md)
- [Update Warehouse Preferences](https://support.240tech.com/en/articles/16874710-update-warehouse-preferences.md): Warehouse preferences control the Turbine settings you use in production, defaults for purchase orders, and your metrics for measuring efficiencies and costs.
- [Export Shipment Data in Turbine](https://support.240tech.com/en/articles/16170483-export-shipment-data-in-turbine.md): How to export a carrier and date filtered list of shipment data from Turbine
- [Export Purchasing Data in Turbine](https://support.240tech.com/en/articles/16170510-export-purchasing-data-in-turbine.md): Generate a purchasing details report and export it to a CSV file
- [Export Inventory Data in Turbine](https://support.240tech.com/en/articles/16170531-export-inventory-data-in-turbine.md): How to generate a snapshot of your current inventory with the assigned values of the SKUs
- [Install Arkscan Label Printer](https://support.240tech.com/en/articles/10614186-install-arkscan-label-printer.md)
- [Create Package Type](https://support.240tech.com/en/articles/10614279-create-package-type.md)

## Rave Equipment

- [Damper Replacement Guide](https://support.240tech.com/en/articles/10619238-damper-replacement-guide.md): Replacing Print Head Dampers
- [Calibration/Registration](https://support.240tech.com/en/articles/10628300-calibration-registration.md): Fixing Registration
- [Cap Top Replacement Guide](https://support.240tech.com/en/articles/10609643-cap-top-replacement-guide.md): Replacing Cap Top
- [Printhead Replacement Guide](https://support.240tech.com/en/articles/10589462-printhead-replacement-guide.md): Replacing Print Heads
- [Print by Job Wasatch Adjustments](https://support.240tech.com/en/articles/10280805-print-by-job-wasatch-adjustments.md): The adjustments needed for Wasatch in order to print by job process
- [Print Heads Dropping Out/Banding](https://support.240tech.com/en/articles/10629655-print-heads-dropping-out-banding.md): Banding on White/Color Print Heads
- [Multi Batch Print Settings](https://support.240tech.com/en/articles/15426462-multi-batch-print-settings.md): Multi Batch Print Settings in Wasatch Print Unit
- [How to Calibrate CCD Camera](https://support.240tech.com/en/articles/10648817-how-to-calibrate-ccd-camera.md): When you are having issue with cutter scanning registration marks, follow this instruction
- [Cutter Not Reading Dots](https://support.240tech.com/en/articles/10715272-cutter-not-reading-dots.md): Cutter not reading registration marks

## E-Commerce Platforms

- [OrderDesk - Orders Missing Print Data](https://support.240tech.com/en/articles/10614240-orderdesk-orders-missing-print-data.md)
- [OrderDesk - Troubleshooting Order Submission](https://support.240tech.com/en/articles/11648039-orderdesk-troubleshooting-order-submission.md): How to identify issues with inventory item mapping and how it affects orders in OrderDesk